Privacy Policy

Privacy Statement

ELIS CO., LTD. will promote the protection of personal information by establishing the following personal information protection policy, building a mechanism for protecting personal information, and making all employees aware of the importance of protecting personal information and making efforts.
In addition to our privacy policy, this policy sets out a policy specifically regarding the EU's General Data Protection Regulation.

Policy 1.

We will specify the purpose of use of personal information as much as possible and handle it appropriately within the scope necessary to achieve the purpose. In addition, we will take measures to prevent unintended use.

Policy 2.

Personal information will be obtained in a legal and appropriate manner.

Policy 3.

Personal information will not be provided to third parties without the consent of the individual.
*‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;

Policy 4.

In managing personal information, we will endeavor to take necessary and appropriate measures for prevention and correction of leakage, loss and damage, and other safety management.

Policy 5.

When handling personal information, we will endeavor to ensure that the person who provided the information is appropriately involved, and strive to keep it as accurate and up-to-date as possible.

Policy 6.

We will comply with laws and regulations regarding the protection of personal information and the General Data Protection Regulation (GDPR), establish internal regulations regarding personal information, and continuously review and comply with them.

Policy 7.

We will endeavor to respond appropriately by establishing a contact point for complaints and consultations regarding personal information.

Chief Executive Officer: Jun Kuwahara

Handling of personal information

ELIS CO., LTD. (hereinafter referred to as "our company") posts this privacy policy, and users, affiliated companies, and organizations of services provided in accordance with this privacy policy (hereinafter referred to as "this service"), etc., (hereinafter referred to as "user companies") and those who use this service (hereinafter referred to as "users") will respect the privacy, manage the personal information of users (according to the following definition), and handle this with the utmost care.

Personal Information

Personal information is information about an individual user that can be identified by the name, address, telephone number, email address, school name, and other descriptions that make up the information. In addition, even if the information cannot be identified by itself, it can be easily collated with other information, and as a result, personal information includes information that can identify the individual user.

Utilization purpose of personal information

The purpose of using personal information is as follows. It will not be used for any purpose other than its intended purpose.

  • A. Provision of user's personal information and this service for users
  • B. Delivery and sending of contact, e-mail newsletter, DM, various notifications, etc. associated with the use of this service
  • C. Provision of personal information to companies using this service based on user consent / application
  • D. Distribution / display of advertisements / contents based on attribute information / terminal information / location information / action history, etc., provision of this service
  • E. Improvement of this service, development and marketing of new services
  • F. Implementation of campaigns, questionnaires, monitors, interviews, etc.
  • G. Delivery of URL information to blank email senders
  • H. Opinions, inquiries, confirmation and answers of review posting contents regarding this service
  • I. Investigation of various application acts for commercial and diversion purposes, various multiple applications, transfer of rights, false information registration, etc., which are prohibited by the terms of use, etc., and detailed confirmation of the application contents based on it

Voluntary provision of personal information

We ask users to provide personal information necessary to achieve the purpose of use. It is not always necessary to answer all the items, but if you do not answer a specific question, you may not be able to use this service.

Provision of personal information to third parties

As a general rule, we will not provide personal information to a third party without the consent of the user. We will provide it only with the consent of the user after specifying the destination and the content of the information to be provided. However, in the following cases, personal information may be provided without the consent of the user to the extent that it does not violate relevant laws and regulations.

  • A. When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
  • B. When the user determines that it will be disadvantageous to a third party
  • C. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the user himself / herself.
  • D. When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, there is a risk that obtaining the consent of the user himself / herself will hinder the performance of the affairs.
  • E. When the court, the prosecutor's chief, the police, or an organization with similar authority requests disclosure of personal information
  • F. When the user explicitly requests disclosure or provision to a third party
  • G. When required by law
  • H. When personal information is provided due to the succession of business due to a merger or other reasons, and it is handled within the scope of the purpose of use before the succession.

Data portability of personal information

If you meet the requirements set out by the GDPR, you may receive your personal information in a structured, publicly available and readable machine format, in addition it can be transferred to another administrator without interruption (GDPR Article 20).

Ineligible automated decision-making

If they meet the requirements GDPR, the user may not be eligible to decision-making (including profiling) which is subject to automated based on the processing of personal information that has legal or equivalent effect on the user (GDPR Article 22).

Outsourcing of personal information processing

We may outsource part or all of the personal information handling business. In that case, we shall supervise the outsource as necessary and appropriate so that the personal data outsourced to us can be safely managed.

Use of statistically processed data

Based on the personal information provided, we may create statistical data processed so that no individual can be identified. We shall be able to use statistical data that cannot identify individuals without any restrictions.

Change of personal information, etc.

As a general rule, only the user himself / herself will be notified of the "purpose of use of personal information", disclosure, correction, addition or deletion of registered personal information, suspension of use, and suspension of provision to third parties (hereinafter, "change of personal information, etc.") can be requested. For the specific method, please contact the following contact information for personal information management. However, in the following cases, we may not respond to changes in personal information.

  • A. When there is a risk of harming the life, body, property or other rights / interests of the user or a third party
  • B. When there is a risk of significant hindrance to the proper implementation of this service
  • C. When it violates other laws and regulations

In addition, if it costs a lot of money to change the personal information, or if it is difficult to change the personal information, when it should be replaced as necessary to protect the rights and interests of the user, we may not respond to changes in personal information.

In addition, since the original documents such as postcards used to acquire personal information are stored for a certain period of time and then disposed of, requests for the original documents themselves are not covered.

Restrictions on the acquisition of sensitive personal information

In principle, we do not acquire personal information including the following contents. However, this does not apply if the user provides it.

  • A. Matters concerning ideas, beliefs and religions
  • B. Race, ethnicity, family origin, registered domicile (excluding information about the prefecture where you are located), physical / mental disorders, criminal record, and other matters that cause social discrimination
  • C. Matters concerning workers' right to organize, collective bargaining and other acts of collective action
  • D. Participation in collective demonstrations, exercise of right to petition, and other matters concerning the exercise of political rights
  • E. Insurance medical care and sex life

About identity verification

We provide personally identifiable information, such as when registering as a member of each Web service, when a member uses this service, or when responding to a request for disclosure, correction, deletion, or suspension of use of personal information, (name, address, telephone number, date of birth, email address, membership number, password, etc.) to confirm your identity. However, we are not responsible for any personally identifiable information obtained and used by anyone other than the person.

Personal information manager

ELIS CO., LTD. Chief Executive Officer Jun Kuwahara

Here are inquiries regarding personal information

Telephone number: +81-86-264-8080
E-mail address:

Privacy policy changes

We may change our privacy policy at any time, except as required by law.